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cheerful service, efficiently dealt with
The icing on the cake for me was that the workshop manager collected and returned the car all in the same day. It saved me worrying about having to wait around the garage amongst other people during lockdown. It was very kind and helpful .
very helpful in keeping me updated on the progress of the work on my car
kept informed of service progress, clearly advised of service payment plan and savings, signed up for that. car was washed and cleaned, small front bumper fix done at no cost
In difficult circumstances with COVID-19 still able to book a repair
Job completed ahead of estimate to an excellent standard.
Quickly booked in.Works competed on time,kept me informed of all ongoing works.
Miami and Steve were excellent in their delivery, making the whole process an enjoyable experience
Everything done to my satisfaction
No issues everything went as was first briefed on arrival. First class service
Problem dealt with efficiently.
Everything completed on time very efficient
Everything carried out as required
Fast friendly service.
All work carried out well and good advice on future service requirements.
Did. Everything necessary, and ensured I was comfortable
Service was performed in an efficient and timely manner, exactly as agreed. The staff are very positive and helpful.
service done in good time
Even in these trying times they were very helpful especially Tony who I have dealt with a few times. Great guy!
When I picked the car up after the service it was explained fully what had been done and this information was also sent to me via email.
Good service and prompt
In the present time it felt very safe
All work carried out to a high standard
BMW Ocean have always been very good
First class salesman
Due to the Covid-19 situation the car could not be delivered on the arranged date, but once things started moving I cannot fault the service. Everything possible was done to make me feel comfortable with the delivery.
Staff are al very polite and helpful even though on this occasion because of COVID 19 I did not actually go to the centre
Despite all the difficulties caused by the 'shutdown', communication was good, and the new car was received asap after the Sales Centre opened.
Professional friendly and helpful even with the current constraints.