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WELCOME TO OCEAN FALMOUTH

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Loved the video by my technician, Richard?Everything was explained very well by Monty. Thanks guys. Hopefully see you at the next service

Service

resolved a recurrent issue with my car so I feel safe driving, took my concern seriously.

Service

Very helpful and looked after my car

Service

They phoned me to keep me informed. And very helpful

Service

All work done in one day without any hassle or problems not resolved

Service

Kept me informed on duration of service and rang when it was completed

Service

Monte .... did most of it for me.

Service

It all went well and was a expected

Service

Happy with what they done

Service

I rang at 1pm on a Friday with a mechanical issue. I live 30 mins from the garage. I left the garage at 4:30pm with the car repaired and washed. 10/10

Service

Recent visit for MOT and end of warranty inspection went very smoothly. However visit last year for SatNav upgrade was somewhat disastrous.

Service

Very professional

Service

Good job all carried out in a timely manner, all staff were very helpful and that was evident with all the customers I saw them engage with during my visit

Service

Very efficient , nothings too much trouble .

Service

Professional service with no hard sell. Credit to Mark the sales person.

Service

Car was taken to the be serviced on time and completed on time

Service

Done as promised

Service

Completed all aspects on time.

Service

Excellent service

Service

Polite, personable courteous staff did exactly what they said they would when they said they would do it, with no fuss. Very pleased.

Service

Beckey is very helpfull

Service

I was provided with an almost new courtesy car an X3 Sport. An excellent car and a pleasure to drive.

Service

As previous, friendly and efficient

Service

Very easy to deal with

Service

Quoted 2 hrs waiting for service , car back in 1hr 55min

Service

Good staff

Service

All staff helpful and a good loan car provided

Service

Tom Hett was really helpful and kept me well informed throughout.

Sales

Totally helpful throughout.

Sales

very happy with all at bow ocean penryn.

Sales

was given the best experience in collecting my car as they knew how happy I was with my new purchase

Sales

The salesman Nick was brilliant in every aspect of the purchase and was there for us all the way

Sales

everything was professionally dealt with

Sales

The salesman Nick was outstanding

Sales

Can not fault the attention to detail and courtesy

Sales

Going the extra mile, made time for me

Sales

Excellent staff

Sales

A small amount of damage at the rear of the car, which has now been resolved.

Sales

Nick Martin at ocean Falmouth was brilliant. Totally satisfied.

Sales

Tom the sales man was outstanding and so was Chris who deals with the contract etc, I found them easy to talk to and they were knowledgable, professional yet really approachable and friendly.

Sales

All the members of staff were helpful and polite

Sales

Being on the Motability Scheme for many years now this has been the best experience that we have had, From all members of staff & especially Nick Martin who did a very good job & the handover was a really nice touch.Many thanks Ocean BMW Falmouth.

Sales

All went so smoothly