SALES

5.0

SERVICE

4.0

296 ratings and 161 comments received in the last 90 days.

09 May 2024

Straight forward process

06 May 2024

Completely satisfied, the service provided by the dealership is second to none. Storm and the rest of the team make you feel like a valued customer,My car was a factory build and Storm kept me informed and up to date throughout the whole process.

05 May 2024

In Danielle Addy BMW and Ocean have an outstanding employee who goes the extra mile to ensure that special new car purchase experience Simon her colleague was also extremely helpful

03 May 2024

I also met Jordan who offered his assistance. Jordan was also very helpful.

03 May 2024

An issue with delivery was dealt with to our complete satisfaction. Our main interaction was with Storm Willis, who made it a pleasant and enjoyable experience.

03 May 2024

Nicol was super nice and helped me through every step of the way. I thoroughly enjoyed my time with her from our first meeting to car collection and look forward to future liasing. Lee the transaction manager was also very friendly and knowledgeable.

30 April 2024

All staff we met were friendly and efficient

22 April 2024

Helpful, friendly knowledgeable staff. Easy purchase and handover/exchange of vehicles. Smooth operation all round.

20 April 2024

Car and customer service exceeded expectations

20 April 2024

It was a really smooth and well organised handover

07 May 2024

As my previous answer, I was made to feel as though my business mattered

07 May 2024

Because it fulfilled all of my expectations

06 May 2024

I'm a very happy customer. Great customer care and the best coffee while I waited.

05 May 2024

I was got back on the road quickly

04 May 2024

Very satisfied with the work carried out

03 May 2024

The customer service I received was far from satisfactory and had it not been for Richard Morgan stepping in and assisting my car would probably still be in the garage and I still wouldn't have been updated . Thank you Richard for your help.

01 May 2024

vehicle delivered in a good conditiion work completed

01 May 2024

My car was (finally) taken to Falmouth, it was fixed and it was returned to me. I have no problem with either Falmouth or my Plymouth branch.

01 May 2024

the customer service was particularly helpful on the day

30 April 2024

Carried out safety check efficiently, washed car immaculately. Really nice staff at reception, on the service desk, and the parts department. Great coffee machine. Overall a very positive experience.

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