OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
239 ratings and 113 comments received in the last 90 days.
20 July 2024
Courtesy and prompt attention
14 July 2024
Always kept in contact, great communication
11 July 2024
The whole process is smooth and all items explained
10 July 2024
Good communication and client consideration at every level.
10 July 2024
Excellent team to deal with
05 July 2024
The sales representative was extremely helpful and put great effort in understanding our needs and ways to meet them.
04 July 2024
No issues at all
03 July 2024
Ryan Martt kept me informed at all times
03 July 2024
Brilliant!
18 July 2024
Polite and friendly staff. Good efficient service.
15 July 2024
All good
15 July 2024
Easy from start to finish and good value
15 July 2024
Car checked and it very good condition. Work finished on time and then received the technician's video, which was interesting and reassuring.
15 July 2024
I was given excellent treatment. from entering the property to being serve at the service desk. Well done
14 July 2024
Everything proceeded as expected. Staff friendly and competent
13 July 2024
Very satisfied and will be coming back again!!!
10 July 2024
See above.
09 July 2024
Helpfull
09 July 2024
Probably a good service, but lacked personal comment
21 July 2024
Danielle at ocean falmouth is an absolute Legend got the exact car I wanted in the price bracket required, went above and beyond makes buying a brand new car simple