OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
177 ratings and 94 comments received in the last 90 days.
28 August 2025
The whole experience was good from start to finish
25 August 2025
Helpful, knowledgeable
02 August 2025
Attention to detail appreciated. Somewhat overwhelmed by the number of documents needing signatures! Thila was great. Very patient and knowledgable
22 July 2025
Smooth and efficient
06 July 2025
Danielle Addy helped me through the car buying experience and made it enjoyable
04 July 2025
Everything was done that was expected, all on time.
24 June 2025
Easy and relaxed process
10 September 2025
As above
10 September 2025
Car still doesn't feel safe
08 September 2025
Booked two cars for MOT both at 10am. Fast check-in & only one was fast track the other would be ready by the evening! Reception said they would speak to the service department. 3 hours later 2nd car ready for me. TBH, expected it to be 1hr max.
08 September 2025
I've paid and not fixed i should be priority book in 5
08 September 2025
Dealt with service and MOT to my satisfaction
07 September 2025
Speedy and nice interactions with staff
07 September 2025
I liked the courtesy car clean. :-)
07 September 2025
Fantastic service, friendly staff, nice welcoming waiting area.
06 September 2025
I will be writing it will take more than 250 characters.
04 September 2025
Got the MOT done as expected
09 September 2025
Great