OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
184 ratings and 99 comments received in the last 90 days.
02 August 2025
Attention to detail appreciated. Somewhat overwhelmed by the number of documents needing signatures! Thila was great. Very patient and knowledgable
22 July 2025
Smooth and efficient
06 July 2025
Danielle Addy helped me through the car buying experience and made it enjoyable
04 July 2025
Everything was done that was expected, all on time.
24 June 2025
Easy and relaxed process
25 August 2025
Great friendly service
25 August 2025
My MOT was dealt with promptly and efficiently from booking, reception and service.
25 August 2025
Good value.
25 August 2025
The treatment of their customers is second to none and your experience at OCEAN FALMOUTH is vey relaxed and efficient.
25 August 2025
Kept informed. Friendly, professional staff.
23 August 2025
Excellent
23 August 2025
Courteous helpful and explained everything staff always nice shame about the cost
21 August 2025
Great service from Jamie and the rest of the team. Made me and my dog feel very welcome.
20 August 2025
I just want to clarify that Emily was very kind to me.
19 August 2025
I asked at reception for the display software to be looked at as it recently auto-changed from "range remaining" to "mpg". This happened on both users. I tried to reset it but failed. Looks like your technical staff did likewise.
25 August 2025
Helpful, knowledgeable